EQUAL OPPORTUNITY

Faith Mission, Inc. and Faith Housing, Inc. are equal opportunity employers and will not discriminate in employment policies or practices on the basis of sex, religion, race, color, age, national origin or disability.

FULL-TIME/PART-TIME EMPLOYEES

For the purposes of this handbook and its employment practices and benefits program, a full-tune employee is defined as one who works at least 35 hours per week (excluding meal break).

A part-time employee is defined as one who works less than 35 hours per week. Part-time employees are not eligible for most benefits, but are expected to abide by all other established policies.

TRAINING/JOB DESCRIPTIONS
Faith Mission/Faith Housing is committed to employing quality people and providing them with adequate training. Supervisors will provide a new employee with sufficient on-the-job training to ensure proper understanding of the responsibilities of the position. This training will include provision of a copy of this Employee Handbook and access to other policy and operations manuals or documents. In addition, supervisors will provide a new employee with a written job description. Job responsibilities and work hours will be outlined in the description. In order to verify that proper training has been provided to an employee, he/she will be asked to sign a copy of the job description for the position, indicating his/her understanding and acceptance of the prescribed duties. The employee will also be asked to sign a statement verifying receipt of a copy of the Employee Handbook. These signed statements serve as verification that the new employee has been appropriately instructed in his/her 300 responsibilities.

I. AFFIRMATIVE ACTION
ACCESS is committed Co the policy of equal employment opportunity for all people without regard to race, color, religion, sex, age, handicap or national origin and consistent with applicable federal, state and local laws. ACCESS will promote this affirmative action.

II. PURPOSE OF PERSONNEL POLICIES

In order for people to work efficiently and derive satisfaction from their work, they need to know the practices and procedures under which they are expected Co perform. These policies have been designed to provide the employee with a clear understanding of conditions under which he/she has been employed and is expected to work and to acquaint the employees with their responsibilities to the organization.

III. CONDITIONS OF EMPLOYMENT

Personnel shall be hired on the basis of ability to meet the job requirements and willingness to work for the purpose and objectives of ACCESS. Each employee shall be provided a written job description outlining the specific duties and responsibilities of the position.

Each employee shall receive a written letter outlining job tide, classification, beginning salary and beginning dace. It shall be signed by the prospective employee and the Executive Director. One copy is given to the prospective employee and one copy is retained by the Executive Director.

ACCESS recognizes chat it cakes time for one to get acquainted with job duties and to function efficiently. For this reason, there is a trial period of three (3) months during which time the employee and employer can determine their mutual satisfaction During this probationary period employment may be terminated at any time without prejudice to either party. (Regarding termination, refer also to Article XII & XIII). At the conclusion of probation, a written review will be made or the employee's performance and placed in his/her personnel file. A copy will be furnished to the employee upon written request.

FRIENDS OF THE HOMELESS, INC.

Policy
f 3.10

(A) Purpose.

The purpose of this Equal Employment Opportunity policy is to guarantee the rights of all persons to work and to advance on the basis of ability. Employment, training and movement of minorities and women into supervisory and administrative positions is a legal requirement and is also a moral obligation assumed by the agency.

The ultimate goal of Equal Employment Opportunity is a balanced work force which accurately reflects the various elements of the community in which the agency is located.

(B) Resolution.

The Trustees of Friends of the Homeless have adopted the following resolution with respect to Equal Employment Opportunity effective March 24, 1992, which continues in force until amended or rescinded.

The agency shall implement the Equal Employment Opportunity policy within the agency without regard to race, color, sex, religion, national origin, marital status, sexual preference, political affiliation, veteran status and age or handicapping condition except where waived within the language of specific policy. The agency shall continue its present efforts to recruit, hire, train and promote persons in all job classifications, without discrimination. Further, the agency shall base decisions on employment so as to further the principles of Equal Employment Opportunity; and, in that respect, shall insure that promotion decisions are in accord with principles of Equal Opportunity by imposing only valid requirements for promotional opportunities. Finally, the agency shall insure that all personnel actions, such as compensation, benefits, transfers, terminations, layoff, return from layoff, in-service training, education and social and recreational programs, will be administered without discrimination.

The agency shall affirmatively communicate this policy to all persons concerned, including employees and trustees, and shall make every effort in its recruitment practices to make the philosophy of this resolution known to the community at large.

In order to monitor for full implementation of said resolution, the Executive Director or designee is hereby designated as Equal Employment Opportunity Coordinator, and as such, shall make annual reports to the Board of Trustees with respect to the agency's Equal Employment Opportunity status.

Each supervisor or administrative level employee is responsible for implementation of the Equal Employment Opportunity policy within their respective administrative areas. This shall include but not be limited to:

Establishing a climate of understanding and support for Equal Employment Opportunity as may be necessary;
providing work experience and encouragement in addition to training opportunities and recognition in a manner that all will be encouraged and equipped to take advantage of promotion opportunities; and reporting to the Executive Director or the EEO Coordinator any perceived violation of the principles of Equal Employment Opportunity.

(C) Equal Opportunity Complaint Procedure.

Any staff member who believes that they are subjected to discrimination by Friends of the Homeless, Inc., because of race, religion, color, sex, age, marital status, sexual preference, national origin, handicapping condition, political affiliation, or any other basis prohibited by law may file a complaint or a grievance according to agency policy.

Complaints may be made informally when the complainant wishes to solicit the advice or assistance of the Executive Director. The Executive Director may make whatever inquiry into the matter as is necessary and may seek a solution on an informal basis but shall not reveal the identity of the complainant without the person's authorization. An informal complaint shall not bar the subsequent submission of a formal complaint or grievance if available.

Approved by the Board:

FRIENDS OF THE HOMELESS, INC.

Policy
f 3.20

(A) The purpose of this policy is to establish practices for posting job vacancies, screening applicants, interviewing candidates, hiring and promoting staff in accordance with other agency policies and with civil rights, affirmative action, and equal employment opportunity (EEO) policies.

(B) Notice of position vacancies.

(1) All vacancies for new or vacant positions shall be posted internally in a location where all employees have access to the posting, except in the case described in paragraph (B)(3) of this policy.

(2) If the agency chooses to seek applicants from outside the agency, all external postings shall be made in accordance with Equal Employment Opportunity regulations and the agency's affirmative action plan.

(3) If a position becomes available due to vacancy by a probationary employee or if no suitable applicants are found through (B)(l) and (B)(2), the hiring supervisor, with the approval of the executive director, may return to the previous pool of applicants or candidates, without re-posting, to fill the position. With executive director approval, the hiring supervisor may also choose to seek new applicants by contacting employment agencies.

(C) Job Description

Each position at the agency will have a job description approved by the executive director.

(D) Selection of candidates.

Applicants shall be screened and determined eligible for interview according to selection criteria designed by the supervisor and approved by the executive director.

(E) Interview practices.

(1) Structured interviews will be used to screen candidates. Interviewers shall use a list of questions and considerations relevant to the position. This list is part of the interview instrument.

(2) The hiring supervisor should lead the interview and may select one or more additional persons to participate in the interview.

(3) Candidate responses will be recorded and presented to the executive director for approval of the proposed hire.

(F) -Role of the Hiring Supervisor. The hiring supervisor shall:

(1) Conduct a thorough background check including fingerprint analysis, review the candidate's suitability for employment, and shall obtain executive director approval before a position is offered;

(2) Provide orientation regarding work-related duties pursuant to the job description.

(G) Role of the Personnel Officer.

Immediately after a candidate has been hired, the Personnel Officer should:

(1) Provide salary and benefits confirmation plus additional information and clarification of agency policies and procedures.

(2) Set up personnel files and assure the completion of all forms and personnel records in accordance with agency policy and all legal requirements.

(H) Implementation.

(1) The agency will make these policies available to all employees, along with any other EEO materials as required by law.

(2) The logo "EEO/AA" shall appear in all job availability notices.

(3) The executive director shall be responsible for assuring compliance with this policy and the affirmative action plan.

Approved by the Board: September 19, 1991

ADA CHAPTER 35-004 419 634-4746
115 W. BUCKEYE AVE
ADA OH 45810 1202

ATHENS COUNTY ARC 35-028 614 593-5273
132 N.. CONGRESS ST.
ATHENS OH 45701

CLARK COUNTY ARC 35-076 513 399-3872
1830 N. LIMESTONE ST.
SPRINGFIELD OH 45503

CHAMPAIGN COUNTY 35-068 513 653-7276
133 EAST COURT ST.
URBANA OH 43078

COSHOCTON COUNTY 35-092 614 622-0228
P.O. BOX 695
COSHOCTON OH 43812

CRAWFORD COUNTY 35-096 419 562-4357
P.O. BOX 228
BUCYRUS OH 44820

CRESTLINE AREA 35-100 419 683-3772
907 S. THOMAN ST.
CRESTLINE OH 44827

DARKE COUNTY ARC 35-104 513 548-1002
813 EAST MAIN STREET
GREENVILLE OH 45331

DELAWARE COUNTY 35-112 614 362-2021
5 W. WINTER STREET
DELAWARE OH 43015

FAIRFIELD COUNTY 35-136 614 687-5585
121 W. MULBERRY STREET
LANCASTER OH 43130

FAYETTE COUNTY ARC 35-140 614 335-3101
P.O. BOX 315
WASHINGTON CH OH 43160

GALION CHAPTER 35-156 419 468-5611
124 N. UNION ST.
GALION OH 44833

HARDIN COUNTY ARC 35-188 419 674-2295
COURT HOUSE
KENTON OH 43326

HOCKING COUNTY ARC 35-208 614 385-3536
61 N. MARKET ST.
LOGAN OH 43138

KNOX COUNTY ARC 35-228 614 397-6300
112 EAST HIGH STREET
MT. VERNON OH 43050

LICKING COUNTY ARC 35-240 614 349-9442
196 S. FIFTH STREET
NEWARK OH 43055

LOGAN COUNTY ARC 35-244 513 592-1626
P.O. BOX 449

MARION COUNTY ARC 35-260 614 387-8685
297 MT. VERNON AVE.
MARION OH 43302

MIAMI COUNTY ARC 35-284 513 332-7876
3130 N. DIXIE HWY
TROY OH 45373

MORROW COUNTY ARC 35-308 419 946-2811
37 WEST CENTER STREET
MT. GILEAD OH 43338

MUSKINGUM VALLEY 35-312 614 452-2731
22 SOUTH SEVENTH ST.
ZANESVILLE OH 43701

OHIO HILLS AREA 35-321 614 432-3558
142 NORTH NINTH ST.
CAMBRIDGE OH 43725

PICKAWAY COUNTY ARC 35-332 614 474-5736
210 SOUTH COURT ST.
CIRCLEVILLE OH 43113

ROSS COUNTY ARC 35-360 614 772-2014
115 WEST MAIN ST.
CHILLICOTHE OH 45601

SHELBY COUNTY 35-380 513 492-6151
207 WEST WATER STREET
SIDNEY OH 45365

UNION COUNTY ARC 35-400 513 642-6651
112 E. FIFTH STREET
MARYSVILLE OH 43040

WASHINGTON COUNTY 35-420 614 373-0281
401 FOURTH STREET
MARIETTA OH 45750

ALLEN COUNTY 35-012 419 227-5121
610 S. COLLETT STREET
LIMA OH 45850
COVERS ALL OF ALLEN COUNTY

ALLIANCE CHAPTER 35-016 216 823-0660
222 SOUTH ARCH AVENUE
ALLIANCE OH 44601

ASHLAND COUNTY 35-020 419 289-3535
432 CENTER STREET
ASHLAND OH 44805

ASHTABULA COUNTY 35-024 216 998-1020
433 CENTER STREET
ASHTABULA OH 44004

BARBERTON CHAPTER 35-040 216 753-7766
600 WEST PARK AVE.
BARBERTON OH 44203

BELLEVUE CHAPTER 35-044 419 483-5005
130 McKIM STREET
BELLEVUE OH 44811

DEFIANCE COUNTY 35-108 419 782-0136
P.O. BOX 351
DEFIANCE OH 43512

EAST AUGLAIZE COUNY 35-122 419 738-3213
P.O. BOX 232
WAPAKONETA OH 45895

FOSTORIA CHAPTER 35-144 419 435-5360
P.O. BOX 406
FOSTORIA OH 44830

FULTON COUNTY 35-152 419 335-4636
P.O. BOX 156
WAUSEON OH 43567

HANCOCK COUNTY 35-184 419 422-9322
125 FAIR STREET
FINDLAY OH 45840

HENRY COUNTY 35-196 419 592-4806 137
W. WASHINGTON STREET
NAPOLEON OH 45750

HOLMES COUNTY 35-212 216 674-5861
P.O. BOX 70
MILLERSBURG OH 44654

LAKE COUNTY 35-232 216 352-3171
1016 BANK STREET
PAINESVILLE OH 44077

MEDINA COUNTY 35-272 216 723-4565
333 EAST SMITH ROAD
MEDINA OH 44256

MERCER COUNTY ARC 35-280 419 586-6468
101 1/2 S. MAIN ROOM 202
CELINA OH 45822

MINERVA CHAPTER 35-292 216 868-4620
221 EDGWEOOD BLVD.
MINERVA OH 44657

MIUSKINGUM LAKES 35-311 216 343-8633
1458 FIFTH ST NW
NEW PHILADELPHIA OH 44663

N. COLUMBIANA CO. 35-318 216 332-0028
667 N. ELLSWORTH AVE.
SALEM OH 44460

PAULDING COUNTY 35-324 419 594-2904
18813 TR 82
PAULDING OH 45879

PORTAGE COUNTY 35-344 216 296-9991
P.O. BOX 751
RAVENNA OH 44266

PUTNAM COUNTY 35-352 419 523-4810
916 EAST FIFTH ST.
OTTAWA OH 45875

SANDUSKY COUNTY 35-368 419 332-5574
701 EAST STATE STREET
FREMONT OH

SENECA COUNTY 35-376 419 447-1424
P.O. BOX 949
TIFFIN OH 44883

VAN WERT COUNTY 35-404 419 238-9977
147 E. MAIN SWT J
VAN WERT OH 45891

W. AUGLAIZE COUNTY 35-430 419 394-5018
740 N. AUGUSTUS ST.
ST MARYS OH 45885

W. STARK COUNTY 35-438 216 833-9943
1527-F AMHERST CENTER
MASSILLON OH 44646

WADSWORTH CHAPTER 35-412 216 334-1983
116 MAIN STREET
WADSWORTH OH 44281

WAYNE COUNTY 35-424 216 264-9383
124 N. WALNUT ST.
WOOSTER OH 44691

WILLIAMS COUNTY 35-436 419 636-3449
P.O. BOX 88
BRYAN OH 43506

WYANDOT COUNTY 35-444 419 294-1935
206 S. SANDUSKY AVE
UPPER SANDUSKY OH 43351

CANTON CHAPTER ARC 216 453-0146
618 SECOND STREET NW
CANTON OH 44703

CINCINNATI AREA 513 579-3000
720 SYCAMORE STREET
CINCINNATI OH 45202

CLEVELAND AREA ARC 216 431-3010
3747 EUCLID AVENUE
CLEVELAND OH

COLUMBUS CHAPTER 614 253-7981
995 EAST BROAD STREET
COLUMBUS OH 43205

1 800 338 8086
35-086

DAYTON AREA CHAPTER 513 222-6711
370 WEST FIRST STREET
DAYTON OH 45402

FIRELANDS CHAPTER 419 626-1641
414 SUPERIOR ST. P.O.BOX 835
SANDUSKY OH 44870 0835

LORAIN COUNTY ARC 216 324-2929
2929 W. RIVER ROAD N
ELYRIA OH 44035

MAHONING COUNTY ARC 216 744-0161
266 WEST WOOD STREET
YOUNGSTOWN OH 44502

RICHLAND COUNTY 419 524-0311
39 NORTH PARK STREET
MANSFIELD OH 44902

SUMMIT COUNTY 216 535-6131
501 WEST MARKET STREET
ARKON OH 44303 1898

TOLEDO AREA CHAPTER 419 248-3331
2275 COLLINGWOOD BLVD.
TOLEDO OH 43620

TRUMBULL COUNTY 216 392-2551
625 MAHONING AVE NW
WARREN OH 44482

LINENS

Policy
The Mission will provide clean linens, blankets, towels, washcloths, pillows and pillowcases to its client/guests.

Rationale

The Mission believes that all persons deserve the dignity of sleeping in a clean bed - and using clean bathing linen. Therefore, the Mission will supply those items to client/guests during their stay with the Mission.

Implementation
1. Bed linens will be changed at least three times per week
2. Bath linens are washed daily.
3. It should be noted that these items are lent to client/ guests during their stay are to be returned to the Mission prior to the client/guest's departure.

BETHANY HOUSE SERVICES
CINCINNATI. OHIO

2. 3. /

POLICY:

Bethany House Services Shelter has established effective measures to prevent, identify and control infections and requires that all staff members, guests and volunteers comply with these policies and procedures. Orientation for all new staff, guests and volunteers will be carried out promptly. Periodic review of the Infection Control Program will be conducted to ensure continued compliance.

PURPOSE:

- To provide a clean and healthy environment,
- To minimize transmission of infection

PROCEDURES:

Specific procedures are established and maintained regarding:
- Preparation and handling of food, utensils and dishes
- Cleaning of bathroom facilities and ail areas of the house and grounds
- Handling and cleaning of all clothing and linen
- Handling and disposal of trash
- All other items and activities that may relate to infection control

Approved: _________________________

Title:___Executive Director __________

Date: _____6 / 19 / 90_____________

3.3.1

Bethany House

INFECTION CONTROL PROCEDURS FOR WASHING OF CLOTHES AND HANDLING OF LINEN

"Although soiled linen has been identified as a source of pathogenic microorganisms, the risk of actual disease transmission is negligible. Rather than rigid procedures, hygienic and common-sense storage and processing of soiled and clean linen are recommended." U.S. Department of Health and Human Services, Public Health Service, Centers for Disease Control, Atlanta, Georgia, April 1987.

1. Clothing and towels to be washed at Bethany House:

- Soiled clothing and towels should be handled as little as possible.

- All soiled clothing and towels should be bagged at the location where they were used.

- Towels or clothing soiled with blood or body fluids should be placed and transported in bags that prevent leakage.

- If hot water is used, towels and clothing should be washed with detergent in water at least 160 Fahrenheit for 25 minutes. If low temperature laundry cycles are used, chemicals suitable for low temperature washing at proper use concentration should be used.

2. Linen that is to be taken outside laundry service

- Soiled linen should be handled as little as possible to prevent gross contamination of the air and of persons handling the linen.

- All soiled linen should be bagged at the location where it was used; it should not be sorted or rinsed before being bagged. Linen soiled with blood or body fluids should be placed and transported in bags that prevent leakage.

STAFF PERSONS HANDLING SOILED CLOTHERS AND/OR CARRYING OUT LAUNDRY PROCEDURES SHOULD WEAR LATEX RUBBER GLOVES AS AN ORDINARY INFECTION CONTROL PROCEDURE.

Bethany House

INFECTION CONTROL PROCEDURE FOR CLEANING OF BEDROOMS WHEN GUESTS LEAVE

1. Bed linen and towels are to be turned in to the House Manager who will see that the linen and towels are taken to the laundry room.
2. The mattress(es) used by the guest and her family are to be sprayed with the bleach/water solution and wiped dry with a clean cloth. The cloth should then be placed in the soiled cloth container in the bathroom.
3. The bed(s) should then be made up with clean linen.
4. The room should be thoroughly swept and the furniture and flat surfaces (dresser, window sills, etc.) dusted by the exiting guest.
5. Any waste baskets in the room should also be emptied by the exiting guest.

6/88

Bethany House

Diaper Changing:

1. Diaper changing tables are located in the bathrooms on the second and third floors. All changing of diapers should be done using the diaper changing tables.
2. Diaper supplies such as wipes, powder, etc. are available by the changing tables. Diaper pails with lids are located under the diaper changing tables. All soiled diapers should be placed in the pails. The lid should always be placed on the pail. Plastic trash bags will be placed in the pails and should be removed when emptying the pail. A new plastic bag should always be placed in the pail when the used bag is removed for disposal. Soiled wipes should be placed in the diaper pail with the soiled diapers.
3. Disposable plastic gloves are available for use in the diaper changing area.
4. After each diaper change, the top of the table should be sprayed with the cleaning solution available at the table. A paper towel should be used to dry the table top after it has been sprayed. As a safety step, the top of the table should be sprayed with the solution and dried before the baby is placed on the table for changing.
5. Hands should be washed before and after changing diapers. Soap dispenser and paper towels are available for use in each bathroom.

6/86

If the Fire Alarm is activated:
1. The staff persons on duty are in charge.

2. All other staff and auxiliary personnel in the Hotel must report to the front desk for instructions.

3. Night Clerk:
a. Stay at front desk
b. Call fire department if location of actual fire is known.
c. Use "Internal Page (#-1)" to inform staff which door to use for exit.
d. Take bed charts and stand at door to be used for exit.
e. Do not allow guests to re-enter the building.
f. Wait for further instructions from staff.

4. Male/Female Staff:
a. Get guests outside immediately. b. If a phone call to the fire department is not necessary, check at front desk for location of problem. c. Bring guests back into building only when both staff persons feel it is safe.
d. Inform administrative staff which alarm went
e. Log occurrence in black book at the front desk.

5. If the Fire Department is called:
a. Get guests out of the building and stay with them.
b. The Fire Department is completely in charge from the time they arrive.

IF IT IS A MAJOR FIRE, CALL DIRECTOR JIM BUTLER (298-3567)

If Jim Butler is not available, call Tony Staub (293-8568)

BETHANY HOUSE

FIRE DRILL REPORT

Fire Drill Coordinator/Supervisor_______________________________________________________________________

House Manger on Duty_______________________________________________________________________________

Response of Staff___________________________________________________________________________________

Response of Guests _________________________________________________________________________________

Comments/procedures or response that need to be corrected:

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

Follow-up action if necessary __________________________________________________________________________

_________________________________________________________________________________________________

_________________________________________________________________________________________________

____________________________________
Signature

***EXIT OFF LOUNGE AND DOWN MAIN STA WAY AND OUT FRONT OR SIDE DOOR.
***EXIT OFF.LOUNGE AND DOWN BACK STAIRWAY AND OUT SIDE DOOR.